inside Alan's cluttered head
Archive for December 22, 2010
Are you a human?
1I got an email from Ebay saying my password had been compromised and so my account had been disabled. I spent a couple of hours trying to straighten it out, and in the process, I had an online chat with their help desk.
I kept wondering if the agent, “Sheryl”, was a real person or just some program on Ebay’s web servers. So I asked her “which comes first, Halloween or Thanksgiving?”
She got it right… on the second guess. Her answer, though, proved to me that she was not a bot. My guess was that she was in a call center in India. However, I suppose she could’ve been Canadian – their Thanksgiving is in October. But I am betting on India.